Accessibility Statement

Our commitment

BulkTrackPro is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our partner dashboard, consumer storefronts, and mobile applications.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Conformance status

BulkTrackPro is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully meet the standard. We have completed an accessibility audit and are actively remediating the items it identified, prioritizing the areas that most affect our customers.

What we are doing

• Ensuring every form field has a programmatic label and clear error messaging.
• Meeting minimum color-contrast ratios for text and interactive controls.
• Making all interactive elements operable with a keyboard and giving them a visible focus indicator.
• Using semantic structure (landmarks and ordered headings) and descriptive names for controls and images.
• Reviewing accessibility as part of our design system and ongoing development, not as a one-time fix.

Scope

This statement applies to the BulkTrackPro partner dashboard, the consumer-facing storefronts we host on behalf of our partners, and our iOS and Android applications.

Known limitations

Despite our efforts, some content may not yet be fully accessible while remediation is in progress — for example, certain data visualizations, drag-and-drop tools, and map-based features. We provide alternatives where we can and are working to close these gaps. If you encounter a barrier that is not listed here, please tell us.

Feedback and contact

We welcome your feedback on the accessibility of BulkTrackPro. If you encounter an accessibility barrier, or need information in a different format, please contact us and include the page or feature, what happened, and the assistive technology you were using:

We aim to respond to accessibility feedback within 5 business days.

Technical specifications

Accessibility of BulkTrackPro relies on the following technologies to work with your web browser and any assistive technologies or plugins installed: HTML, WAI-ARIA, CSS, and JavaScript. These are used in accordance with the standards above.